- Cook County Housing - increased the number of inspections by 33% to 25,000 inspections per year
- Nashville Electric - with 100 calls per day, demonstrated a 23% increase in service calls
- San Diego Paratransit - provided 20% more trips per hour
- Monarch Beverage - with 300,000 deliveries per year, recognized large savings in operations that were mission critical to the business
"GIS at the macro level, and the many organizations that are using it, is starting to guide human action and the evolution of the planet itself," said Dangermond. "GIS is becoming more real-time. It is giving a common operational picture. Where are my field workers when I need them?"